“Total Quality Management”

“Total Quality Management” Please respond to the following:

  • Create a rank-ordered list of best practices concerning TQM that would be applicable to all hotels. Please provide specific examples.
  • From the perspective of hotel management, determine which aspect of managing employees has an impact on TQM and make at least one recommendation for management to ensure they get the aspect you identified right.

TYPE EACH QUESTIONS SEPARATLY. ANSWER THEM. WRITE ON YOUR OEN WORDS. PROVIDE REFERENCES